Are you missing out at work and at home because you’re not receiving notifications or alerts on your iPhone? Do you this iphone error? For example, have you missed a meeting change or even missed an urgent call? If you aren’t notified, you can miss out on both fun and important events. We have some solutions. Remember that although this difficulty can be annoying, it is easy to resolve.
As you’re reading, keep in mind any changes you’ve made to your iPhone recently. Have you recently changed your location? For example, does your iPhone work at your house, but not at your friend’s house? Have you connected your iPhone or messaging account to another device? Have you changed any settings related to sounds and alerts? Also keep in mind any unique aspects of the situation. Do the notifications appear sometimes, but not at other times? For example, do you receive notifications from one friend, but not another? These can be key to restoring your notifications.
Here’s a list of fixes that will solve the No Text Message and/or Notification Alerts Issue! (Fix your iphone error)
Overall the straightforward options are to change your settings, to try turning your settings off and on, to check your partner devices, to check your network, and to try resetting/restarting to stop this iphone error.
Text Tone Settings
This is super easy. Check to see if you have a tone set. This is especially useful if you have a new iPhone and haven’t had a chance to go through all of the settings yet. Consider using a default tone, as it is less likely to cause errors. Here’s how:
Settings > Sounds & Haptics > Sounds and Vibration Patterns> Text Tone and choose a tone.
If you already have your tone set, consider this. Sometimes the simple defaults, such as the note and ping work when fancier tones will not. Try going to:
Settings > Sounds & Haptics > Text Tone. Choose a (Default) tone.
If the iphone error continue go with the next solution.
Date & Time Settings
A basic fix is to check your Date&Time. Ideally, your notifications show up at the exact time your message is received. Your iPhone uses your Date&Time setting to make this work. However, if the time is incorrect, the text may notify you later than expected or not at all. You can fix this by going to Settings > General > Date & Time and sliding on Set Automatically
Is your iPhone set to Persistent or Notification Banner? Both of these messages will appear in the same spot on your iPhone, which makes it convenient to switch them. The key difference is that the Persistent notification, like its name suggests, never gives up; it will keep appearing until you click on it or perform another action, while a notification banner is timed. If a timed message is too short, you may not even be able to see it briefly appear and promptly disappear on your iPhone. Go to:
Settings > Notifications > Messages > Choose Persistent
Do Not Disturb Mode
Do you have Do Not Disturb turned on? To check, go to:
Settings > Do Not Disturb If it’s ON, slide it to OFF.
Check Sound Settings
Check Silent Mode. Go to Control Panel and turn off Silent Mode. Find the Bell icon. If Silent Mode is on, the Bell highlighted and has a strikethrough. Tap the Bell to shut off Silent Mode.
Check the mute button. Orange showing means the mute button is on. Verify that the mute button on the side of your iPhone is off.
If this doesn’t work, ask a friend to call you. Quickly switch the mute button on and off again several times while they’re calling. The button must be off the last time that your press it.
Also check that Settings > Notifications > Messages > Sounds does not display None or Vibrate Only, unless that’s the setting you want. You can choose another sound option if you do want to hear notifications.
Sometimes, your iDevice still alerts while it’s muted. For example, it may alert you for alarms and calls from Favorites. Even if your iDevice appears to have mute off, you may want to test it.
Check Send & Receive
Make sure that your Send & Receive is set to your phone, not your email. Check it here:
Settings > Messages > Send & Receive
Conditional iPhone Alerts
These three strategies may be helpful if you receive iPhone alerts sometimes, but not as often as you’d like.
No Texting While Riding
Do notifications work while you’re in a car? The Do Not Disturb While Driving feature, while often essential for safe driving, can be a nuisance for a passenger. Nix this Do Not Disturb setting by
Settings > Do Not Disturb > Do Not Disturb While Driving. Try Manually. Also check the Control Center to make sure that there is no Crescent moon symbol next to Do Not
Disturb. You can also try finding the car icon in the Control Center. If the car is highlighted, then you should turn it OFF by tapping it. If you don’t see this setting in Control Center, open your Control Center Settings and add it to Customize Controls.
Contacts Do Not Disturb
Do you get messages alerts from some contacts, but not from others? This Do Not Disturb setting can be useful if you want to prevent certain texts from showing up as alerts, but can be a hassle if it blocks important notifications.
Check your messages to make sure that there is no Crescent moon symbol next to your contacts name. If there is a moon, press the “i” and turn OFF Hide Alerts. Note that for older iOS versions instead of turning off Hide Alerts you will turn off Do Not Disturb for this contact.
Only when phone is locked
If you aren’t receiving messages only when your iDevice is locked, try the Show on Locked Screen setting:
Settings > Notifications > Messages >Show on Lock Screen
Note: if you have an iOS 11 iPhone, your phone only doesn’t send notifications when it is locked, and the above lock screen method doesn’t work, check the last Reader Tip.
Check Partner Devices
Were these partner devices connected to your iPhone or your account recently? Check to see if your notifications are being sent to these devices instead of your phone.
Have you used a Bluetooth recently? Your iPhone may still be trying to send alerts to your Bluetooth. Check your Bluetooth settings at Settings > Bluetooth . You can change your settings there. Still not working?
To resolve this, go to Settings > Bluetooth > Off.
Check your Apple Watch
Apple either sends your notifications to your apple watch or your phone. If your iPhone is locked, it will send notifications to your Apple Watch instead of your iPhone. This is especially true when locked screen is on. To resolve this, you may want to remove the connection between these devices.
If the notifications are being sent to neither your Apple Watch nor your iPhone, try removing the connection between these devices. Next, test to see if the notifications appear on your iPhone. This is to make sure that it isn’t an iPhone setting that’s affecting the notifications. Then, if notifications work, try to reconnect your two devices. Sometimes a simple disconnect and reconnect is enough to resolve this.
Check your Mac
iMessage to your Mac can shut off the messages to your iPhone. You can resolve this by preventing Messages from sending or receiving on your Mac.
Messages > Preferences and uncheck the box marked Enable this account.
Reset your Network
Warning: This process erases WiFi passwords from your iPhone. Write them down first.
However, your data will be safe. Your apps, photos, or any other files will not be affected.
Settings > General > Reset > Reset Network Settings.
Change Domain Name System (DNS) Servers
Try using Google’s DNS server. First, write down the name of your current DNS Server. This makes sure that you have it if you deicide to use it later or if you need it for another reason. Switch from your local Internet Service Provider to Google’s Public DNS by Settings > WIFI > Tap on Your Network Name > Configure DNS > Manual > Add Server. Then type in 22.214.171.124 and 126.96.36.199 and press Save.
For more information on changing DNS Servers, see this article.
Change from your network. This is especially key if your iPhone was working when you were connected to a different WiFi location or hotspot earlier in the day. An example of this is if the iPhone notifications were working at your house, but are not working at a family member’s house.
To remedy this, you can try switching to your hotspot or to a different WiFi Network. Or, if you’re having hotspot difficulties, you can switch to WiFi. If you are using your home network and you are having difficulty with multiple devices, i.e. you’re having difficulty receiving notifications and your computer doesn’t have working internet, you may want to try turning your router off and on.
These alternative options may also help.
- Restart your phone (Try turning your phone off and on again.)
- Reset (Warning: After resetting, you may need to change a few settings. Check to make sure that your favorite settings haven’t been set to default. This can affect fingerprints, passwords, and other custom settings.)
If you are unable to reset your device, try a hardware forced reset.
Warning: After a forced restart, you may need to change a few settings. Check to make sure that your favorite settings haven’t been set to default.
However, your data will be safe. This cleans out the RAM, or short term memory of the iPhone. It’s kind of similar to how cleaning out the Cache in your computer can speed up your internet browser.
How to do this varies based on your iPhone you have.
- iPhone 6S or below or any iPads & iPod Touches: press Home and Power at the same time until you see the Apple logo.
- iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
- iPhone X, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button. Then press and quickly release the Volume Down button. Finally, press and hold the Side button until you see the Apple logo.
Delete the message thread
Delete the entire message thread. Everything else failed. Was getting messages from one contact with no notifications even though I checked everything else on this list. Then just deleted the entire message thread from that ONE contact via the iMessage main screen. It was the only thing that worked beyond a complete wipe to a factory reset.
Close the Conversation
You don’t get a message tone if the conversation is open. Close the conversation so that you only see the headers and the text tones sounds off. On the iPad that means having a New Message open so that existing conversations aren’t visible
Delete All Message Conversations
When all else fails, delete ALL of your message conversations. I mean everything, so it’s entirely blank. Then force restart your device and presto, notifications work!
Change the Tones
I fixed my problems by going to the Contacts App and editing their Text Tone to Ding. After saving that, I returned to the Contacts App and changed their Text Tone back to what I originally wanted. I find that reassigning the text tones fixed the overall notification problem
Feature in Messages
There’s a “hide alerts” feature in Messages that appear if you swipe right on the conversation. I was wondering why texts from my wife didn’t have a tone play! When I toggle ON HIDE ALERTS, I see a crescent moon appears to next to the conversation. So toggle Hide Alerts off and problem solved!
Change the Silence Setting
Look for a setting called SILENCE under Do Not Disturb. You see two options: Always and While iPhone is locked. Switch it to the unchecked setting (for me While iPhone is locked was checked, so I changed it to Always.) Once I switched that setting, my audio notifications returned for both messages and emails! It doesn’t make sense, but it worked, go figure!
Allow Messages to Show on Lock Screen
It seems that with iOS 11, that notifications don’t show up if you have Show on Lock Screen toggled off. This doesn’t make any sense. iOS 10 and earlier showed all my notification as soon I unlocked my phone. It doesn’t seem to matter If I set them to “Temporary” or “Persistent” Banner Notifications, either way, they don’t appear unless I allow them to show up on the lock screen. I’d rather they didn’t show on my lock screen—for privacy’s sake! IN CONCLUSION, Apple needs to fix this bug asap!
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