What to do when your iPad won’t Turn Off

When it comes to smart devices, there will always be issues associated with their use and functions. For example, some people complaint my iPad won’t turn off what do I do especially after prolonged use. Well, one essential thing to note though is that this problem is common in the majority of the iOS devices including the iPhones and the iPods. It is hard to identify the cause of the problem mainly if the other features equipped on the device are functioning. For example, if you can access your home screen.

iPad won’t turn off?

If you experience any of this problem such as:

follow the below procedures to resolve it.

Back Up

The first thing that you should do when you find that you iDevice have frozen is to back up your data. You can back up the device with the use of iCloud or even the iTune. But first, reset your device and then back it up.

How to reset your iPad.

Follow the procedure when resetting your iPad.

  • Press the sleep and wake button together with the home button for a while until the Apple logo appears on the screen.
  • Then release the buttons slowly once the logo seems to allow the device to reboot. This is a common remedy that has helped a lot of users who have had the same problem with their iPad.

Update your iOS.

The other thing that may cause the device to hang or refuse to turn off is in the case where the software is outdated. So if the first step does not help you resolve the issue, consider checking the status of your software. Go to the settings, select general followed by software updates. If there are any apps on the device that require being updated, make sure to update them. But first, you need to back it up to avoid losing it in the case of the updating process.

Auto Lock/Unlock your iPad.

This is another method that some users found useful in restoring their iPads. The process requires you to go to the settings option, select general settings followed by an auto lock. If the settings at the auto lock read “never” change it to other options that may be available. One of the recommended opportunity to select from the list is the “minutes.” Make sure to try out if the device will turn off after completing this process. The other thing that you need to check while in this process is the state of the lock/ unlocks option. Make sure that both the lock and unlock options are turned on respectively.

Turn on the Airplane Mode.

Although the Airplane mode is supposed to be off when the device is turned on, it can also help you resolve the issue in the case where the iPad is not turning off. For example, if the iPad is downloading unwanted information that is interfering with it from shutting off, turning on the Airplane mode helps in disconnecting the downloads thus allowing the shut-off process to take place efficiently.

  1. Activate the assistive touch for the virtual button to mimic the hardware buttons on the iPad.
  2. Go to the device’s settings, select general followed by accessibility and then select the assistive touch option from the convenience and turn it on.
  3. Then turn off the device by clicking on the screen assistive button.
  4. Tap the device and hold the lock screen until the display shows the turn of the option.
  5. Then turn off the device by sliding in the off direction.

Note that if the device successfully turns off with the use of the assistive touch, it may fail to power up again. So if your device experiences these issues, resolve it by connecting it to another gadget like a PC or even a charging gadget to power it up.

Other Methods.

If the above method does not work when turning off your iPad, you can work with other devices to empower it. Connect the device to iTunes and view if it recognizes it. If you view the invention on the Itunes, back it up and go through the settings to see the updates that require being backed up. But first, make sure to restore the updated and back up as well to ensure that all the iOS are loaded to your device to aid the device to turn on automatically. You can also sync your library to make sure that all software is safe and also check the ones that may require being fixed.

Use of Recovery Mode.

If your iPad does not turn off, you can put it in a recovery mode to see how it goes.

  • Go to the iTunes on the computer and connect the iPad to a USB adapter.
  • Press home and power buttons together and hold them for a while let’s say 10 to 15 seconds.
  • Release the power button and still retain the home button for another five seconds.
  • If the screen turns black, then it shows the device is off but if it brings a message on the screen requesting you to plug into iTunes, repeat the process from step two.
  • Click ok if the computer shows iTunes has detected an iPad in the recovery mode.

This also allows the iPad to return to its original iOS settings.

Factory set the device.

If the above methods do not work, factory reset the device for better performance.

Go to settings > Select general > Reboot > Reset the settings

This method will not affect your data but some apps like notifications, Bluetooth, WIFI and sounds will be resent.


If all the above troubleshooting methods do not help you in getting the device to switch off completely, you can use DFU mode but make sure to back up your apps and other data to avoid losing it. If you like this guide don’t forget to share this article on social media such as Facebook.

David Avino

David Avino

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